Frequently asked questions

Check out the most frequently asked questions here, if you still need help then please contact us at support@swiftcgear.com
What size should I get?

Different items have different sizing. To ensure a perfect fit, we recommend that customers review the sizing chart or contact us for assistance in finding the right size for their purchase.
How long will it take to ship out my order?

Regular orders will be shipped within 2-3 business days.

Tracking will update once it has left our manufacturing facility, and a shipping confirmation email will be sent out with a tracking number. 

Note on Pre-Orders:

Pre-orders will be shipped on the date specified. Updates regarding pre-orders will be communicated through email.

If you order a preorder item with a regular item, your order will be shipped when the preorder item is ready. If you want to receive other items first, please make two separate orders.
How long does shipping take?

Shipping times vary greatly depending on your country, but generally take between 7-15 business days after it leaves our warehouse. There may be external factors that are outside of our control (e.g. weekends, holidays, weather, courier delays).
Which countries do you ship to?

We offer worldwide shipping to over 40 major countries:

Oceania: Australia, New Zealand

Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

North America: Canada, Mexico, United States

Asia: Bahrain, China, Hong Kong, Japan, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE, Vietnam

Africa: Algeria, Morocco, Nigeria, South Africa
Do you accept returns and exchanges?

Yes! However, please read our full returns and exchange policy  here  before you make a purchase.

All sale items are FINAL SALE and may not be exchanged or returned.
What if I got the wrong size?

Unfortunately, we will not accept returns or exchanges due to wrong sizing. 

For this reason, before purchasing please review the size chart for your jersey or contact us so we can help you with sizing.
Can I cancel or edit my order?

If the jersey has not been processed yet, you can cancel or edit your order by contact us